Refund policy

At Kayndi Designs, we’re committed to delivering high-quality digital files to bring your creative ideas to life. Please take a moment to review our refund policy for digital products:

1. All Sales Are Final

Due to the instant delivery of digital downloads, all purchases are final and non-refundable. Once your file is downloaded, we cannot offer refunds, exchanges, or cancellations. By completing your purchase, you agree to these terms.

2. Download Assistance

If you experience issues accessing or downloading your files, please don’t hesitate to chat with us. We’ll do our best to resolve any technical problems quickly.

3. File Errors or Corruptions

Should you encounter a corrupted or incomplete file, contact us, and we’ll promptly provide a replacement or a solution.

4. Permitted Use of Files

Purchased digital files are for personal or business use only. Redistribution, resale, or unauthorized sharing of our files is strictly prohibited. If you’re unsure how you can use our files, please review our Terms of Service for more details.

We appreciate your understanding and support of small businesses like ours. If you have any questions or concerns, please reach out via chat.